by Bob
9. December 2010 14:41
You can follow these steps if you have problems starting your unit.
- Unhook the low volt wires at your vacuum cleaner.
- If your unit has a switch on the canister make sure the switch on the side of the unit is on Auto and the unit’s powercord is plugged into an electrical outlet. You may want to check to make sure the breaker or fuse to the electrical outlet is not tripped.
- Take a pair of needle nose pliers and insert them into the unit where you unplugged the low volt wires and squeeze lightly. If the unit comes on you can plug the low volt wires back in and proceed to step 4. If the unit does not come on when the low volt terminals are crossed, contact 866-972-8227.
- Inside each wall valve (the large hole where the hose is plugged into) are two contact pins. These pins touch the metal ring on the end of the hose when it is inserted into the wall valve. Starting at the wall valve closest to the unit, the operator can lift the door open on a wall valve and take a spoon or a quarter and touch these two contact pins simultaneously. If the unit comes on, close the valve and proceed to the next closest wall valve. If all wall valves check out to be working properly, proceed to procedure 5. At any time if the unit will not start when touching the contact pins, the homeowner can contact customer service.
- Insert your hose into a wall valve, if you have followed the previous steps and the hose fails to turn on the unit or powerhead, you need to contact your local customer service for service.
Note: Always start at your vacuum and trouble shoot back to the hose. Failure at any point directs you to where the problem most likely can be found.
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